Gail is an instructional designer/writer with more than 15 years of experience, focusing on adult education, higher education of etiquette and children manners. Her first article was published at the age of 7, describing the dream career she wanted when she grew up.

Gail has developed curriculum, assessments, and online courses for a variety of organizations, including Pearson Higher Education, Cengage Learning, University of Phoenix, and Capella University, and is an adjunct university etiquette instructor.

She volunteers as a patient healthcare advocate, supports curiosity in all its forms, and has developed a high passion for photography.

Gail believes that etiquette can be defined as a code of polite conduct. When you practice social etiquette, you are less likely to annoy or offend people – instead you can charm them. The truth is that there are accepted behaviours in different social situations. If you put them in practice you can create a big difference in your personal and professional life. The basic rules of social etiquette include having good manners.

In her class, social etiquette is more than saying “thank you” and “please” and holding their spoon correctly. It is an important part of treating others with empathy, integrity, and respect. SHe always tell her students that they only have one chance to make the first impression. Thus, they need the knowledge and skills to sail them through any given social situation.

Her Social Etiquette workshop is ideal for anyone who would like to gain a strong grasp and improve their Social Etiquette, including all staff within an organisation, managers, team Leaders, executives, assistants and officers.

Gail's course could benefit many aspects of her customers' Social Etiquette behaviors, including: enhance your relationships, control your emotions, improve your personal image, get the support you need, develop skills for success, become a better leader, improve your communication skills and social Etiquette Course Objectives.